Mystery Shopper/Customer Service & Quality Consultant

Anonymous

This is a Contract position in Dallas/Ft. Worth Metroplex, Travel available upon special arrangement. posted Aug 29.

I will mystery shop your restaurant, lodging business, place of business or retail outlet and grade:

1. Cleanliness
2. Organization
3. Customer Service/Friendliness
4. Customer flow (will make various visits if necessary)
5. Service times
6. Wait times

Areas of special concern or custom studies can be arranged to your individual needs. Travel is possible, but will be charged back to the customer. All work is guaranteed to be professional and complete to the best of my ability. Every attempt will be made to provide a full report to the contracting organization/individual within 15 business days depending on the scope of the project. Rates are hourly + travel + accrued expenses if purchases are necessary.

Skills Required

  • Customer Service
  • Professional Presentation
  • Customer Relations
  • Relationship Building
  • Mystery Shopper
  • Consulting Services
  • Service Excellence

Package

Salary: BTC .007/hr + travel ($) + expenses ($)

Benefits: I offer a professionally written overview of your business with suggestions as to where and how to increase customer satisfaction, customer service, customer/patient flow and organization. I offer my 25 years of experience in customer oriented industries and the knowledge I have gained through training, failure and success. I pledge my integrity in providing my clients with a a thorough report in a standardized or custom format-client's choice. All of my work is delivered with unbiased, factual results based solely on my observations and professional ethics.

How to Apply

Please respond to this advertisement with your preferred method of contact for more information.